AJ Schneider Co.

  • Housekeeping Supervisor

    Job Locations US-KY-Louisville
    Posted Date 6 months ago(1/22/2018 6:17 PM)
    ID
    2018-2117
    # of Openings
    3
    Category
    Housekeeping
  • Overview

     

    The Galt House Hotel  - A legendary destination among hotels in the city.  The Galt House is the largest downtown meeting and convention hotel in the Southeast region and the only wanterfront hotel in Louisville.  We are located adjacent to the KFC YUM! Center and walking distance to many restaurants and attractions in the downtown area. Our hotel features over 130,000 square feet of flexible meeting space, 1300 guest rooms, six restaurants and lounges, and much more. When you work at the Galt House hotel you are in the center of it all!

     

    We are actively seeking an experienced Housekeeping Supervisor with a passion for providing exceptional guest service, who will assist the Director of Housekeeping and the Operations Managers in supervising the daily operation of the Housekeeping Department to ensure the highest quality of services are maintained.  This requires continuous visual inspection of guest rooms and public areas, restaurants, lounges and meeting rooms.

    Responsibilities

     

    • Assists in distributing and delegating work load to guarantee maximum production and guest satisfaction by monitoring hotel occupancy and making necessary adjustments;
    • Assists in proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations;
    • Evaluate condition of furniture, fixtures, décor, etc.  Make recommendations of any necessary improvements and assist in the coordination of projects;
    • Restock Room Attendant carts with supplies for guestrooms, bathrooms, etc.;
    • Ensures all daily and weekly tasks/projects are completed by Room and Commercial Attendants by utilizing a detailed checklist.  Will prepare, distribute, and communicate changes made to the checklist;
    • Responds to any guest complaints and brings to the attention of the Operation Manager or Director of Housekeeping;
    • Assists with cleaning the guest rooms if an unexpected need occurs; 
    • Maintain a competent and motivated diverse team by maintaining a professional demeanor and rewarding excellent job performance;
    • Will maintain inventory of supplies, requisitioning items as needed;
    • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry to ensure complete guest satisfaction
    • Ensure all daily paperwork is completed by end of shift;
    • Supervisors are fundamentally responsible for ensuring safety.  This may include but is not limited to participating as a member of a safety committee, assist in developing workplace safety procedures, enforce and promote workplace safety procedures, conducting investigations of any accidents/incidents occurring in their departments and immediately report any unsafe acts, conditions or accidents.

     

     

    Qualifications

    • Must be able to communicate effectively and have the ability to handle stress and pressure while maintaining composure;
    • Must be able to read, write and speak English. Multi-lingual preferred.
    • Must have the ability to resolve problems effectively and in a positive manner 
    • Must be able to lift, push, pull and carry up to 50 pounds;
    • Must be able to bend, stoop and reach as needed;
    • Must be able to walk for long periods of time throughout shift;
    • Must be able to work in a diverse environment;
    • Must be able to work a flexible schedule including overtime, weekends and holidays.
    • Must be detail oriented and have strong organizational skills;

    • Must have legible handwriting skills;
    • Must be able to multi-task and meet deadlines;
    • Experience supervising in a hospitality environment but will consider other supervisory experience.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may chane at any time with or without notice.

     

    Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.

     

    The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

     

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed