AJ Schneider Co.

  • Night Audit Agent

    Job Locations US-KY-Louisville
    Posted Date 2 months ago(2/13/2018 5:07 PM)
    ID
    2018-2137
    # of Openings
    1
    Category
    Customer Service/Support
  • Overview

    The legendary Galt House Hotel, Kentucky's largest convention hotel, located right in the heart of Louisville, has over 1300 rooms and suites and over 130,000 square feet of meeting space, 6 restaurants and lounges and so much more.

     

    The Galt House Hotel is currently looking for a Front Office Night Audit Agent who has a keen eye for detail and exceptional customer service skills.  The Night Audit Agent is responsible for the overnight operations of the Hotel, verifying the accuracy of the guest accounts, balancing charges and revenues, as well as providing customer service to guests who are in need assistance.

    The hours for this position are 11:00 P.M. - 7:00 A.M.

    Responsibilities

    • Assist guests with checking guests in and out.
    • Address guest inquiries.
    • Posting and billing daily fees to rooms.
    • Examine the accuracy of guests and meetings records and accounts. 
    • May also work the concierge desk/front desk when necessary.
    • Other duties as assigned.

    Qualifications

    • High School Diploma or GED required
    • Previouse Front Desk / Audit experience desired.

    • Exceptional customer service experience required.

    • Proficient computer skills required.
    • Professional appearance, attitude and demeanor.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

     

    The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.

     

    The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

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