AJ Schneider Co.

  • Concierge

    Job Locations US-KY-Louisville
    Posted Date 5 months ago(5 months ago)
    ID
    2018-2200
    # of Openings
    3
    Category
    Customer Service/Support
  • Overview

    The Galt House Hotel  - A legendary destination among hotels in the city.  The Galt House is the largest downtown meeting and convention hotel in the Southeast region and the only wanterfront hotel in Louisville.  We are located adjacent to the KFC YUM! Center and walking distance to many restaurants and attractions in the downtown area. Our hotel features over 130,000 square feet of flexible meeting space, 1300 guest rooms, six restaurants and lounges, and much more. When you work at the Galt House hotel you are in the center of it all!

      

    We are currenty hiring a polished Concierge whose primary responsibility will be to provide outstanding customer service to all internal and external guests who approach the information desk.  The Concierge will greet all guests in a warm and friendly fashion ensuring they feel welcomed to the city of Louisville and to the Galt House Hotel.

    Responsibilities

    • Greeting all guests who approach the information desk.
    • Answering any questions regarding nearby attractions, restaurants, etc.
    • Assisting with reservations to restaurants, theaters, etc.
    • Provide directions or answer any question about downtown Louisville.
    • Other duties as assigned.

     

    Qualifications

    • High School Diploma or GED required
    • Some college preferred
    • 2 years of previous Concierge or Front Office experience.
    • Exceptional customer service skills
    • Basic Computer knowledge
    • Experience in the hospitality industry preferred.
    • Knowledge of downtown Louisville
    • Ability to read a map and provide directions.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 

     

    The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.

     

    The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

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