The Galt House Hotel - A legendary destination among hotels in the city.
As Louisville’s only waterfront hotel, the Galt House Hotel is quite simply the best place to find a unique and authentic experience in our exciting city. Sip some bourbon while taking in spectacular views of the Ohio River. We are just a shot away from Whiskey Row, where you immerse yourself in the history of Kentucky’s native spirit. Explore world-renowned cultural encounters at nearby Museum Row, featuring icons such as Muhammad Ali and Louisville Slugger. Delight your palette with mouthwatering culinary tastings in our top-rated restaurant scene. The Galt House Hotel, the Heart of Louisville, is in the center of it all.
The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the city’s best fitness center; and six retail outlets.
Considered one of the best bars in Downtown Louisville and a unique place! Al J's Lounge at the Conservatory is the place to cozy up with your favorite libation, watch the fish swim by in the giant 30-foot aquarium tropical fish bar, all while taking in fantastic views of the waterfront and the downtown Fourth Street Live! entertainment district.
The Galt House Hotel is currently hiring a part-time Cocktail Server to work second shift at our unique bar and lounge. You will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
Take guest beverage or food orders and input them to the point-of-sale system.
Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
Establish rapport with guests to build loyal and satisfied customers.
Ensure knowledge of menu and restaurant promotions and any special offers.
Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
Replenish beverages and ensure guest satisfaction throughout the meal service.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
Be responsible for billing/credit card/payment and collecting feedback from the guest.
Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist
Always take responsibility for ensuring a positive guest experience.
Take ownership of guest request and follow up guests incidences.
Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.
The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.