The Galt House Hotel - A legendary destination among hotels in the city.
As Louisville’s only waterfront hotel, the Galt House Hotel is quite simply the best place to find a unique and authentic experience in our exciting city. Sip some bourbon while taking in spectacular views of the Ohio River. We are just a shot away from Whiskey Row, where you immerse yourself in the history of Kentucky’s native spirit. Explore world-renowned cultural encounters at nearby Museum Row, featuring icons such as Muhammad Ali and Louisville Slugger. Delight your palette with mouthwatering culinary tastings in our top-rated restaurant scene. The Galt House Hotel, the Heart of Louisville, is in the center of it all.
The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the city’s best fitness center; and six retail outlets.
The perfect opportunity awaits you to begin your career as a Events Services Coordinator! The primary responsibilities will be to service and coordinate specific group meeting details. Will also manage with the objective of meeting/exceeding client service and performance expectations.
Assist in creating or changing BEO’s for clients.
Prepare room for pre-con and participate in pre-con meetings, hotel training and other Convention Services related meetings as required.
Maintain direct and constant communication with Convention Service Manager, Set-ups and Banquets.
Maintain accurate, legible records documenting daily activity and provide daily shift pass down to the PM Convention Coordinator and Convention Service Manager.
Maintain a pulse on the client at all times and relay the client’s mood and service received to date.
Introduce clients to other Convention Coordinators and convey what was passed down from shift.
Support all operating departments to ensure the overall success of events.
Physically assist when needed in all operating departments (i.e. room set-up, banquets, etc.).
Maintain a safe, professional and clean work environment.
Assist with guests during emergency situations (i.e.: fire alarm, etc.)
Act as an ambassador of the property/company at all times.
Attend all meetings as requested or assigned.
Report all maintenance requests/repairs upon visual inspection.
Follow up with client for and daily changes in regard to guarantees, or other changes
Monitor radio communication when on property.
Follows radio etiquette to assist when possible.
All other assigned duties.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Competent at working independently on recurring projects
The Galt House Hotel offes a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.
The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.