• Housekeeping Supervisor

    Job Locations US-KY-Louisville
    Posted Date 4 days ago(1/13/2020 12:50 PM)
    ID
    2019-2641
    # of Openings
    1
    Category
    Housekeeping
  • Overview

    The Galt House Hotel - A legendary destination among hotels in the city.

    As Louisville’s only waterfront hotel, the Galt House Hotel is quite simply the best place to find a unique and authentic experience in our exciting city. Sip some bourbon while taking in spectacular views of the Ohio River. We are just a shot away from Whiskey Row, where you immerse yourself in the history of Kentucky’s native spirit. Explore world-renowned cultural encounters at nearby Museum Row, featuring icons such as Muhammad Ali and Louisville Slugger. Delight your palette with mouthwatering culinary tastings in our top-rated restaurant scene. The Galt House Hotel, the Heart of Louisville, is in the center of it all.

     

    The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the city’s best fitness center; and six retail outlets.

     

    The Housekeeping Supervisor will assist the Director of Housekeeping and the Operations Managers in supervising the daily operation of the Housekeeping Department to ensure the highest quality of services are maintained.  This requires continuous visual inspection of guest rooms and public areas, restaurants, lounges and meeting rooms.

    Responsibilities

     

    • Assists in distributing and delegating work load to guarantee maximum production and guest satisfaction by monitoring hotel occupancy and making necessary adjustments;
    • Assists in proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations;
    • Evaluate condition of furniture, fixtures, décor, etc.  Make recommendations of any necessary improvements and assist in the coordination of projects;
    • Restock Room Attendant carts with supplies for guestrooms, bathrooms, etc.;
    • Ensures all daily and weekly tasks/projects are completed by Room and Commercial Attendants by utilizing a detailed checklist.  Will prepare, distribute, and communicate changes made to the checklist;
    • Responds to any guest complaints and brings to the attention of the Operation Manager or Director of Housekeeping;
    • Assists with cleaning the guest rooms if an unexpected need occurs; 
    • Maintain a competent and motivated diverse team by maintaining a professional demeanor and rewarding excellent job performance;
    • Will maintain inventory of supplies, requisitioning items as needed;
    • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry to ensure complete guest satisfaction
    • Ensure all daily paperwork is completed by end of shift;
    • Supervisors are fundamentally responsible for ensuring safety.  This may include but is not limited to participating as a member of a safety committee, assist in developing workplace safety procedures, enforce and promote workplace safety procedures, conducting investigations of any accidents/incidents occurring in their departments and immediately report any unsafe acts, conditions or accidents.

     

     

    Qualifications

    • Must be able to communicate effectively and have the ability to handle stress and pressure while maintaining composure;
    • Must be able to read, write and speak English. Multi-lingual preferred.
    • Must have the ability to resolve problems effectively and in a positive manner 
    • Must be able to lift, push, pull and carry up to 50 pounds;
    • Must be able to bend, stoop and reach as needed;
    • Must be able to walk for long periods of time throughout shift;
    • Must be able to work in a diverse environment;
    • Must be able to work a flexible schedule including overtime, weekends and holidays.
    • Must be detail oriented and have strong organizational skills;

    • Must have legible handwriting skills;
    • Must be able to multi-task and meet deadlines;
    • Experience supervising in a hospitality environment but will consider other supervisory experience.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may chane at any time with or without notice.

     

    Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discount towards a monthly TARC bus pass and more.

     

    The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

     

     

     

     

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